welcome | our aims | social life | day & respite care

welcome to st omer

 

Jo and Ian Day extend a very warm welcome to the St Omer website. We hope you find this site of interest.

Of course the best way to experience St Omer is to visit, and we would be delighted to show you exactly what St Omer has to offer those who feel that living in their own home no longer enables them to enjoy a fulfilling lifestyle

how we perform

In July 2009 we had our second Key Inspection (where a quality rating is awarded) by the Commission for Social Care Inspection (which has subsequently been superseded by the Care Quality Commission). This body regulates all Care Homes in England, and the CSCI was the organisation that introduced quality ratings.

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assessed as excellent

 

We are delighted to report that we continue to be assessed as an EXCELLENT or THREE STAR Home by CSCI (now the CQC) at our last inspection.

 

All our staff contributed towards our excellent assessment and we were all extremely pleased to see that our ongoing programme of development and improvement had been recognised.

If you would like to see a copy of our report please click here.

During the latter half of 2008 we decided to undertake the process of assessment by the International Standards Organisation (ISO) and in March 2009 we had our first audit, and have been audited annuallly since then; we are delighted to announce that we continue to be ISO 9001 Quality Management accredited.

2011 satisfaction survey

click here to read the results of our survey, which ran for three weeks from19 September 2011.

latest news

click here to read our latest news